Zuant 3D Privacy Policy

What is Zuant 3D

Zuant 3D is a website that offers the user a 3D experience in a panoramically photographed space including guided navigation through the space, presentation of targeted digital assets, and data-capture and visitor-tracking analytics (the “Services”).

In this policy we refer to ourselves as “we”, “us” and “our”. Zuant Inc and our address is:

Lily Hill House Lily Hill Rd Bracknell
RG12 2SJ United Kingdom

Our full company name is

If you have any questions or comments about this Privacy Policy please contact our Data Protection Officer by email at dataprotection@zuant.com.

Zuant 3D offers its services in conjunction with Matterport Inc, a 3D data platform and leading spatial data company. To find out how Matterport Inc protects your data please see the Matterport Privacy Policy which can be found at https://matterport.com/privacy-policy.

How does this Privacy Policy apply

In our Privacy Policy we refer to “you” and “Users” and we mean our customers who use our Services, including visitors to our website. The users, visitors and customers of our Users’ Zuant 3D websites are “End Users”.

We host and process content on behalf of our Users (ie we are Processors). Our Users tell us what to do with the content of their Zuant 3D account and we follow their instructions.

If you are the End User of one of our User’s Zuant 3D websites and want to know how a User handles your information, you should check the User’s privacy policy which can usually be found on their website or it can also be requested.

What data we collect

a) We collect the following personal data from you:

– Information you provide to create an account with us, including email address, first and last – name, and payment information.

– Your marketing preferences.
– Email and other communications that you send us.
– Information you share with us in connection with surveys and promotions

b) We collect the following data from your End Users:

  • Personal data (eg, name and email address) when End User enters your Zuant 3D website and provides their details to you;
  • IP addresses;
  • information about browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device ID, language and other regional settings);
  • information about how your End Users’ interaction with your Zuant 3D website (such as clicks, scrolling, browsing times, searches and load times).

How we collect data

When you use our website

When you browse our business website (www.zuant3d.com) we collect the data you give us voluntarily. This could be the information you put into one of our online forms.

We also collect data from you automatically using cookies. For more information about our use of cookies please see our Cookies Policy.

When you set up an account

If you sign up for an account with us we will collect the data needed from you to enable us to set the account up, such as your name and email address.

When using our services

When using our services, we will collect data about your End Users’ interactions with your Zuant 3D website. We do this using a tracking script. This is a small piece of technology like a cookie which is used for collecting details about your End User’s online behaviour, for example, duration on pages within the website or patterns of use.

The data collected by the tracking script does not itself constitute personal data. But it will become personally identifiable information when it is combined with other data, such as an IP address or user log in details.

For information about who is responsible for End Users’ personal data, please see ‘End Users’ Data’ below.

Zuant 3D technology can recognise patterns of behaviour indicating an interest by an End User in a particular product, location or other feature within your Zuant 3D space.

It will allow the User to observe a radar screen where the navigation of a visitor around the space will be displayed (showing what each visitor is currently “looking at”).

Based on the information acquired by the Zuant 3D tracking script, End User activity within the User website can be bundled into sales leads and stamped with the End User’s first name, last name, email address and company name.

The sales leads can be downloaded into a CSV file. The User can also opt to have individual sales leads generated from the activity of an End User sent to him or herself by email. This email will only be sent once on-going activity has been ‘concluded’.

When you send us an email

We may receive emails that you send us such as enquiries about our Services or when participating in a survey or promotional activity. Emails contain your email address and any further data you may include with it which may be personal data.

How we use the data we collect

The data we collect from you is used for the following purposes:

  • Arranging and administering our services to you – Communicating with you
  • Promoting our services
  • Improving our services

The data we collect from your End Users is collected on your behalf. It is collected to enable you to perform the following activities:

  • User analytics
  • Lead generation
  • Improving your services

Legal basis for processing data

In order to process your personal data we must have a legal basis for doing so.

If you submit personal data to us in the course of browsing our website or send an email to us directly, we will process this personal data on the basis of having a legitimate interest in promoting our Services to you by responding to your enquiries about our Services.

Once you have set up an account with Zuant 3D, the legal basis for processing your data will be performance of the contract you have entered into with us to use our Services (our Terms of Service).

Where our website contains external links, our privacy policy will not cover how your data is processed on these websites. We encourage you to read the privacy policies published on them.

End User’s data

We share End Users’ data with our Users so that they are aware of how End Users are engaging with their Zuant 3D website. This data belongs to you, the User. Users can use this data to analyze the usage of their sites, improve their services and generate sales leads from this information.

If you are the User, you are responsible for what you do with the data you collect through our Services. You are responsible for complying with any laws and regulations that apply to the collection and use of your End Users’ information, including personal data.

You must publish your own privacy policy and cookies policy on your Zuant 3D website to make End Users aware of how you use their data, and comply with your policies.

We are not liable for your relationship with your End Users or how you use information you collect about them (even if you collect it using Zuant 3D) and we do not provide legal advice on this matter.

Sharing your data

We will never sell your data to anyone.

We share your data with the following parties for limited reasons:

Our service providers

For the purpose of providing our Services to you, we may need to share your personal data with our service providers, for example, with our cloud infrastructure service provider or payment processor. We ensure that our service providers comply with current privacy regulations and uphold appropriately high levels of security and confidentiality when dealing with your data.

Our business partners

We may need to share your data with our business partners in order to deliver our services to you. For example, we work with Matterport Inc to provide you with the Zuant 3D experience.

Matterport Inc is a 3D data platform and modeling information which you have created using Matterport will need to be shared with ourselves so that we can provide our Services to you

In a limited number of cases we may be obliged to disclose your personal data by law or where there is a change in company ownership.

For any other purpose, we share your data with third parties only where we have your express consent to do so.

Where your data is processed

You can set up a Zuant 3D account anywhere in the world. However, the Zuant 3D infrastructure is all contained within the UK.

We use several software service providers and almost all of these are either global or based in the US. The few exceptions are located in the EU.

The UK has been given an ‘adequacy’ rating by the EU following our departure from it post Brexit. This means that the standard of data protection in both regions is of an equal standard and data can be transferred without further qualification between the two.

Since the decision in the Schrems II case, certification to the EU US Privacy Shield is no longer an acceptable mechanism for transferring data between these two regions. We rely on Standard Contractual Clauses to ensure that data is adequately protected where it is transferred in these cases.

How we secure your data

Whilst we cannot guarantee the absolute safety of your data, we maintain robust physical, electronic and procedural safeguards in connection with the collection, storage and transfer of your personal data.

In accordance with current legislation we implement appropriate technical and organisational measures to protect against the accidental or unlawful destruction, unauthorized disclosure or access, misuse and any other unlawful form of processing of the personal data in our possession.

We collect only the minimum amount of personal data necessary to provide the Services you have requested from us.

For further information you can request a copy of our Technical and Organizational Security Measures at dataprotection@zuant.com.

How long we retain your data

We store your data in accordance with our data retention policy and for no longer than necessary.

Essentially we will retain your personal information for as long as you have an account with us. We may also retain your information for a specified period to comply with our legal obligations, for example, to protect us in the event of a legal dispute.

Further information can be found in our Data Retention Policy.

Privacy rights

You have the right to request a copy of any information we are currently holding about you (an access request). You can make an access request by contacting our Data Protection Officer at dataprotection@zuant.com.

If you would like to remove or update your data, or if you would like to make a complaint, you can also do this by contacting our Data Protection Officer at dataprotection@zuant.com.


We use the email address you provide to us to send you information about our products and services unless you ask us not to. You can unsubscribe to these communications at any time by contacting us using the email address dataprotection@zuant.com.


Our privacy policy is regularly reviewed and updated where necessary. We will notify you of any substantial changes by announcement on our website.